Frequently Asked Questions

What are the required documents to apply for an E-VOA?

An e-VOA application is submitted with the following requirements. 

  1. Original valid passport valid for at least six months
  2. Return ticket or onward ticket to continue traveling to another country

What are the required documents to apply for an Online Visa?

The documents required to prepare a Visa request are:

  1. Passport biodata page with a minimum validity of 6 months from the date of your arrival to Indonesia (JPG/JPEG/PNG format with a maximum size of 200 kb)
  2. Passport size photo (JPG/JPEG/PNG format with maximum size of 200 kb)
  3. Email address
  4. Valid Mastercard, Visa, or JCB credit card.

Further information regarding Visa Online can be accessed through evisa.imigrasi.go.id.

What are the requirements & procedures in applying for Visa on Arrival (VOA)?

VOA applications are submitted by Foreigners at certain Immigration Checkpoints (TPI), with the following requirements:

  1. A valid passport of the nationality and valid for at least six months,
  2. Return ticket or return ticket to continue traveling to another country, except for the crew of the conveyance who will stop by to join the ship and continue traveling to another country.

What are the requirements for a Visa-Free Visit?

The requirements for obtaining a visit visa are: Have a Passport with a validity period of at least 6 (six) months and have a return ticket or ticket to continue traveling to another country.

What to do if the E-VOA payment is problematic/failed?

Make sure the balance is sufficient (not limited) and the type of payment you choose supports the payment system. If the payment is rejected, please contact the relevant perception bank. If there are still problems, you can contact care@finnet.id.

What should I do if my E-VOA account has not been activated?

Please access the live chat feature or write to humas@imigrasi.go.id with the following data: Applicant's name, Passport number, Transaction number, and attach proof of payment.

I want to visit Indonesia, which visa is suitable for me?

To find out which type of Visa is suitable for you, please access the Information menu - Immigration Services Information - Foreign Nationals - Apply for Indonesian Visa in the menu section on this page.

Which countries are on the Electronic Visa on Arrival (E-VOA) list?

 

1. South Africa;

2. Albania;

3. United States;

4. Andorra

5. Saudi Arabia;

6. Argentina;

7. Armenia;

8. Australia;

9. Austria;

10. Bahrain;

11. Netherlands;

12. Belarus;

13. Belgium;

14. Brazil;

15. Brunei Darussalam;

16. Bosnia and Herzegovina;

17. Bulgaria;

18. Czech;

19. Chile;

20. Denmark;

21. Ecuador;

22. Estonia;

23. Philippines;

24. Finland;

25. Guatemala;

26. Hong Kong;

27. Hungary;

28. India;

29. England;

30. Ireland;

31. Italy;

32. Iceland;

33. Japan;

34. Germany;

35. Cambodia;

36. Canada;

37. Kazakhstan;

.38. Kenya;

39. Colombia;

40. South Korea;

41. Croatia;

42. Kuwait;

43. Laos;

44. Latvia;

45. Liechtenstein;

46. Lithuania;

47. Luxembourg;

48. Macau;

49. Maldives;

50. Malaysia;

51. Malta;

52. Morocco;

53. Mexico;

54. Egypt;

55. Monaco;

56. Mongolia;

57. Mozambique;

58. Myanmar;

59. Norway;

60. Oman;

61. Palestine;

62. Papua New Guinea

63. France;

64. Peru;

65. Poland;

66. Portugal;

67. Qatar;

68. Romania;

69. Russia;

70. Rwanda;

71. San Marino;

72. New Zealand;

73. Serbia;

74. Seychelles;

75. Singapore;

76. Cyprus;

77. Slovakia;

78. Slovenia;

79. Spain;

80. Suriname;

81. Sweden;

82. Switzerland;

83. Taiwan;

84. Tanzania;

85. Thailand;

86. Timor Leste;

87. China;

88. Tunisia;

89. Türkiye;

90. United Arab Emirates;

91. Uzbekistan;

92. Ukraine;

93. Vatican;

94. Venezuela;

95. Vietnam;

96. Jordan; And

97. Greece.

 

I have uploaded the Online Visa requirements but there is a notification that the documents have not been uploaded yet.

Please make sure the format and file size are in accordance with the provisions.